This Privacy Policy explains how Silver Spoon Tech LTD ("Silver Spoon", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use our website, mobile applications, and related services (collectively, the "Services").
By visiting our website, accessing or using our Services, you agree to this Privacy Policy.
This Privacy Policy applies to:
We collect personal information you voluntarily provide when you:
This may include:
We do not intentionally collect sensitive personal data.
When you use our Services, we automatically collect certain technical and usage data, including:
This information is used for security, analytics, performance monitoring, and service improvement.
If you choose to sign in using Google, we may receive limited profile information such as your name, email address, and profile photo, as permitted by Google and your privacy settings.
We use this information solely to:
We do not access your Google contacts, messages, or private data.
We process personal information to:
We use analytics tools to understand how users interact with our Services, including:
These tools collect aggregated and usage-based data to help us improve performance and usability.
We use marketing and remarketing technologies on our website to measure campaign effectiveness and deliver relevant ads. These include:
These platforms may use cookies, pixels, or similar technologies to show ads to users who have previously interacted with our website.
We may send newsletters, product updates, and marketing emails. You can opt out at any time by:
Even if you opt out of marketing emails, we may still send essential service-related messages.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect certain features.
Our mobile apps may use SDKs like Firebase for analytics and diagnostics.
We do not use third-party ad SDKs in the apps.
We do not sell or rent personal data.
We may share information only:
All service providers are contractually required to protect user data.
We retain personal data only as long as necessary to:
When no longer needed, data is securely deleted or anonymised.
We implement reasonable technical and organisational safeguards to protect personal information, with a quarterly assessment and review of our tech stack and security controls.
Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
If you are located in the European Economic Area or the UK, we process personal data under the following legal bases:
You may lodge a complaint with your local data protection authority.
California residents have the right to:
We do not sell personal information.
Requests can be submitted via email at support@usesilverspoon.com.
The table below shows the categories of personal information we have collected in the past twelve (12) months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, name, alias, postal address, phone number, unique personal identifier, online identifier, IP address, email address, account name | YES |
| B. Personal information (CA Customer Records) | Name, contact information, education, employment history, financial information | YES |
| C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status | NO |
| D. Commercial information | Transaction information, purchase history, financial details, payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Browsing history, search history, online behaviour, interest data | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory information | Images and audio, video or call recordings | NO |
| I. Professional or employment-related information | Business contact details, job title, work history, professional qualifications | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences from personal information | Inferences drawn to create a profile about an individual's preferences and characteristics | NO |
| L. Sensitive personal information | NO |
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at support@usesilverspoon.com, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorised agent to request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.
Upon receiving your request, we will need to verify your identity to determine that you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.
Our Services are not intended for children under 18. We do not knowingly collect personal information from minors.
Our mobile apps:
This Privacy Policy applies equally to web and mobile app usage.
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last updated" date.
If you have questions or privacy-related requests, contact: